Frequently asked questions
Straight answers, before you call.
The questions homeowners, businesses, and property managers ask us most — grouped by topic. Still stuck? Call and we'll talk it through.
About our work
We own the whole lifecycle of a vent. Most companies clean, find a problem, and refer you elsewhere to fix it. We clean, repair, re-route, and install with one crew — so a cleaning that uncovers a real issue can actually be solved the same relationship, not bounced to a stranger.
Yes. We operate as Etazon LLC, licensed by Arlington County (BLC-1001287576-02) and insured in Virginia.
A CleanFlow Pros crew — not a subcontractor from a national dispatch line. We're local to Northern Virginia and lead every job ourselves.
Pricing & quotes
Because a fair price depends on your home. System size, run length, access, and whether a cleaning uncovers a needed repair all move the number. We inspect first, then give you a clear, upfront quote before any work begins — no bait pricing.
We give you an honest assessment and a written quote before work starts. Call or book an inspection and we'll walk you through exactly what your system needs and what it will cost.
No. We show you camera footage of your actual system and recommend only what solves the problem. If a straight cleaning is all you need, that's all we'll quote.
Scheduling & service area
We serve Northern Virginia — Arlington, Alexandria, Fairfax, McLean, Vienna, and Falls Church, plus the communities around them. We stay local on purpose so we know the housing stock and there are no long-distance surcharges.
Call us for a straight answer, or book an inspection online anytime. Both reach the same crew — pick whichever is easier for you.
A standard dryer-vent cleaning is often an hour or two; a whole-home air-duct cleaning on a larger system can take a half day. If repairs or a re-route are involved, we'll give you a realistic time window when we quote.
Safety & maintenance
For most households, once a year. Large families, pets, or long vent runs may warrant every six months. If your dryer takes two cycles to dry a load, don't wait — that's a warning sign.
There's no fixed schedule, and the EPA doesn't recommend cleaning on a set interval. Clean when there's a reason: visible mold in the ducts or on the air handler, evidence of rodents or insects, debris coming out of the registers, or a renovation the system ran through. The EPA also notes health benefits haven't been conclusively demonstrated, so we won't claim them — and if we inspect and don't find a reason, we'll tell you.
Yes. Lint is highly combustible, and restricted airflow makes dryers overheat. In the residential clothes-dryer fires studied by the US Fire Administration, failure to clean was the leading contributing factor, accounting for 34% — regular cleaning is one of the simplest safety steps a homeowner can take.
Let's get your vents working again.
Call for a straight answer, or book an inspection online. We'll tell you what you need — and only what you need.
